Faq

If you require help with any other travel in China, we can help.

Providing you are taking a tour with us while in China, we can attend to other travel arrangements not linked to our tours, including:

• Domestic flights
• Bullet train travel
• Hotel accommodation
• Tickets to entertainment and shows.

In terms of phone coverage, mobile communication is available via 4G and 5G data networks

The three major mobile service suppliers in China are China Telecom, China Mobile and China Unicom. SIM cards can be purchased at any service booths, outlets of these suppliers and cell phone stores, once you’ve provided identification and paid for phone credit. All phone numbers are 11 digits. Phone credit can be accessed by recharging online or at convenience stores. Follow the signs, and if you’re confused, be sure to ask for help.

Major credit cards, such as Visa, Master, Diners club, AMEX and JCB card from Japan, are widely accepted in China. Note, this applies to large shopping malls, stores, hotels and restaurants.

In small specialist shops, in small towns and remote areas, cash is the preferred payment method.

Traveler’s cheques may be cashed in major banks, however they are not accepted as a way of payment at any other places.

Pay like a local by using the most popular and convenient mobile payment apps: WeChat Pay or Alipay.

As a destination China is a place that might be vastly different to home.

The following tips are worth following if you want to stay well while on tour:

• Drink only boiled or bottled water as tap water
• Avoid street vendor food
• Only eat completely cooked food
• Do not handle animals to prevent the risk of rabies
• Do not swim in rivers or lakes to avoid sadomasochist (a parasitic disease).

No special vaccinations are required for travel to China unless the traveler is coming from a yellow fever infected area. In general, it is advisable to follow the advice of the World Health Organization to have some vaccinations in advance.

If you are travelling to rural or remote areas, it is wise to seek the advice of a specialist travel doctor who can help identify your specific vaccination needs.

Most hotels will offer free wi-fi, however if you don’t wish to pay hotel rates, there are numerous internet cafes at which wi-fi can be sourced. Service rates vary between locations and providers, but if you have any questions, you need only ask your tour guide for help.

Be aware that Google, Facebook, Twitter, YouTube and other social media websites aren’t accessible in China yet. It is advisable that you seek an alternative email service provider prior to departure to avoid any communication issues while on tour.

Procedures for entering China include a health check, frontier inspection, custom declaration, and security check.

Before entering China, every visitor requires:

1. Valid passports, visas, certificates or other related documents.
2. “Entry Card”, usually dispatched on aircrafts or vessels right before arriving at border of China. This form is completed at the Frontier Inspection Station.
3. For those with items to declare, the declaration form is to be completed before passing customs.
4. It is possible that Chinese Customs’ representatives will perform an inspection on arrival.

All travelers to China must comply with entry regulations. If you have more questions, we recommend visiting the website for the Chinese embassy in your country of origin.

We all want to avoid emergencies while traveling, but from time to time, they do happen.

As a first point of contact in a non-life threatening emergency, tour participants can contact their ChinaTours.com tour guide.

Over and above this support, we encourage all travelers to obtain travel insurance prior to departure. While on the ground in China, call the following numbers:

110 for police
120 for an ambulance

Once your booking is confirmed, we will provide relevant contact numbers so you have everything you need for your tour.

If you require help with any other travel in China, we can help.

Providing you are taking a tour with us while in China, we can attend to other travel arrangements not linked to our tours, including:

• Domestic flights
• Bullet train travel
• Hotel accommodation
• Tickets to entertainment and shows.

Travelers to China will require a visa.

Although we’re not able to assist with this service, we provide an invitation letter for a visa application to every traveller joining us on of our tours.

Entry visas to China are issued prior to departure, and should be sourced from the embassy in your country of origin. Keep in mind if you are leaving and re-entering China, it will be necessary to ensure this is reflected in your visa.

We are able to assist with visas for other countries, providing you have booked a tour with us.

BaiheTour.com tours are focused on bringing premium quality tours to travelers wanting to experience real China.

Each tour has been individually designed to offer maximum value and create an enriching travel experience. Having spent decades creating travel memories, we’ve learned that people want to make the most of their time while in China. To help them enjoy the most fulfilling travel experience, every ChinaTours.com tour includes:

• A choice of luxury and superior accommodation at five and four star hotels.
• Hotel located in the inner city of every destination, allowing you to optimize your travel and sightseeing time.
• Late departure times so you never have to fit in with pre-dawn travel requirements and lose precious tour time recuperating.
• Flexibility around tour preferences, allowing you to add other full and part tours onto your travel plans.

A discount policy is offered for children under 12 years. Depending on the size of your private group tour, price reductions may apply. Speak with one of our friendly travel consultants to understand how you can enjoy the best value while travelling with us.